A Career Built on Customer Impact
Results
Founding Account Manager
I have managed complex enterprise relationships with contracts valued at more than $1 million, where success depends on far more than regular check-ins. These partnerships require deep trust, executive alignment, commercial judgment, and the ability to navigate high-stakes decisions with confidence. My clients trust me to understand their business, advocate for their needs internally, communicate honestly through challenges, and protect the long-term value of the relationship
Trusted Enterprise Partnerships
Experience building customer success and account management functions from the ground up. I defined the department including responsibilities, processes, KPIs, playbooks, and standards.
I use a structured approach to customer health, renewal risk, forecasting, and accountability.
105% retention at Integrity Advocate in 2025.
130% of quota at RepRisk in 2023 and top performer.
Top 10% Distinction Club at Wealthsimple in 2021.
Company MVP Award at Wealthsimple for “Caring most about the client”.
Over 100% of quota annually at MD Management.
160% of target at MD Management in 2020.
Growth focussed
Cross-Industry Experience
I’ve supported clients across education, training and certification, financial services, banking, asset management, construction, health and safety, ESG, nonprofits, and large enterprise organizations including fortune 500 institutions.