A Career Built on Customer Impact

Results

Founding Account Manager

I have managed complex enterprise relationships with contracts valued at more than $1 million, where success depends on far more than regular check-ins. These partnerships require deep trust, executive alignment, commercial judgment, and the ability to navigate high-stakes decisions with confidence. My clients trust me to understand their business, advocate for their needs internally, communicate honestly through challenges, and protect the long-term value of the relationship

Trusted Enterprise Partnerships

Experience building customer success and account management functions from the ground up. I defined the department including responsibilities, processes, KPIs, playbooks, and standards.

I use a structured approach to customer health, renewal risk, forecasting, and accountability.

105% retention at Integrity Advocate in 2025.

130% of quota at RepRisk in 2023 and top performer.

Top 10% Distinction Club at Wealthsimple in 2021.

Company MVP Award at Wealthsimple for “Caring most about the client”.

Over 100% of quota annually at MD Management.

160% of target at MD Management in 2020.

Growth focussed

Cross-Industry Experience

I’ve supported clients across education, training and certification, financial services, banking, asset management, construction, health and safety, ESG, nonprofits, and large enterprise organizations including fortune 500 institutions.